Tag: instagram
01
Oct
Handling Complaints: How Formal Should You Be?
by Sydney Simpson
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A measured amount of personalization and informality can help set a cooperative tone when handling customer complaints on social media. Customer complaints are often distressing...
07
Dec
What Do Butterflies Have to Do with Post Comments?
by Addison Fisher
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How beautiful if we constantly felt butterflies every time we used social media! When we comment on social media, we have the power to inspire...
07
Dec
Tailor Your Message to Your Audience: Lessons from Taylor Swift
by Liberty Howell
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Is the Evermore singer evergreen? It depends on who’s posting. In today’s digital world, creating content that resonates with your audience is more than just...